Why 75% of Collections Agents Quit Within 3 Months
The collections industry faces a burnout crisis that's costing financial institutions billions. Here's how AI is changing the game for both agents and debtors.
INSIGHTS
The future of collections is here
Deep dives into AI, debt collection, and financial innovation in Latin America
The Real Cost of Manual Collections in 2024
Most lenders don't realize they're losing millions to inefficient collections. We break down the hidden costs.
How Vana Cut Collection Costs by 70% with AI
Case study: How a Guatemala microlender transformed their collections with Kleva's AI agents.
LATAM's $67 Billion Collections Problem
77.5% of Brazilian families are in debt. 60% delinquency rates in fintech. The old way isn't working.
Why Debtors Actually Prefer Talking to AI
Surprising research shows customers are more likely to pay when speaking with AI agents. Here's why.
Building AI That Speaks Real Spanish
The technical challenges of building voice AI for LATAM markets and how we solved them.
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