Terms of Service

1. Agreement to Terms

By accessing or using Kleva's AI automation platform and services ("Service" or "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Kleva provides an AI-powered automation platform designed to help businesses streamline operations and enhance productivity. Our Service includes:

• AI agents and automation workflows
• No-code/low-code development tools
• Integration capabilities with popular business tools
• Analytics and performance monitoring
• Custom AI model deployment
• API access and developer tools
• Collaboration and team management features

3. Use License

Subject to your compliance with these Terms, Kleva grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes.

You may not:

• Modify, reverse engineer, or decompile the Service
• Use the Service for any unlawful purpose or illegal activities
• Resell or redistribute the Service without written permission
• Use the Service to harass, abuse, or harm others
• Violate any applicable laws or regulations
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service to transmit malware or malicious code

4. Account Registration

To access the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

5. Data Processing and Ownership

By using the Service, you acknowledge and agree that:

• You retain all rights to your data and content
• Kleva processes data solely to provide the Service
• You are responsible for the accuracy and legality of your data
• You have obtained necessary consents for data processing
• Kleva will handle data in accordance with our Privacy Policy
• You grant Kleva a license to use your data to operate the Service

6. Compliance

You represent and warrant that your use of the Service will comply with all applicable laws and regulations, including but not limited to:

• Data protection and privacy laws (GDPR, CCPA, etc.)
• Intellectual property laws
• Export control laws and regulations
• Industry-specific regulations applicable to your business
• Anti-spam and electronic communications laws

7. Payment Terms

Payment terms are specified in your Service Agreement. You agree to:

• Pay all fees according to the agreed schedule
• Provide valid payment information
• Pay any applicable taxes

Kleva reserves the right to suspend Service for non-payment after 30 days notice.

8. Service Level Agreement

Kleva commits to:

• 99.9% platform uptime (excluding scheduled maintenance)
• 24/7 technical support for critical issues
• Regular security updates and patches
• Data backup and recovery procedures

9. Intellectual Property

The Service, including all software, algorithms, and documentation, is the exclusive property of Kleva. These Terms do not transfer any intellectual property rights to you.

10. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of the Service relationship.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KLEVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

Kleva's total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold Kleva harmless from any claims arising from:

• Your violation of these Terms
• Your violation of applicable laws or regulations
• Your use of the Service
• Any dispute between you and debtors

13. Termination

Either party may terminate these Terms with 60 days written notice. Upon termination:

• Your access to the Service will be disabled
• You must pay any outstanding fees
• You may request export of your data within 30 days
• Confidentiality obligations survive termination

14. Modifications

Kleva reserves the right to modify these Terms at any time. We will provide 30 days notice for material changes. Continued use of the Service constitutes acceptance of modified Terms.

15. Governing Law

These Terms shall be governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration.

16. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe upon intellectual property rights
• Transmit harmful, offensive, or illegal content
• Engage in fraudulent or deceptive practices
• Compromise the security or integrity of any system
• Process sensitive personal data without proper authorization
• Create or deploy AI models for harmful purposes

17. Third-Party Services

Our Service may integrate with third-party services. We are not responsible for the practices of such third parties, and your use of third-party services is governed by their respective terms and policies.

18. Warranty Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. KLEVA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

19. Contact Information

For questions about these Terms, please contact us at: