AI that recovers 25% more debt at 70% less cost
Transform your collections with AI agents that never quit, never burn out, and speak perfect Spanish and Portuguese.
Proven across 900,000+ minutes monthly in Latin America.
Trusted by Leading Financial Institutions
Why Kleva outperforms human agents
Built from the ground up for LATAM's unique collection challenges
Natural Voice AI
Speaks Spanish and Portuguese like a native. Understands regional slang, accents, and cultural nuances.
Smart Negotiation
Adapts strategy in real-time based on debtor responses. Offers payment plans that maximize recovery.
100% Compliant
Automatically follows regulations in Mexico, Brazil, Colombia, Guatemala, Ecuador, and Peru.
Never Burns Out
Works 24/7/365 without breaks. Maintains the same positive tone on the 10,000th call as the first.
How Kleva AI works in real-time
5-phase AI process that never stops learning
Kleva's AI engine processes thousands of conversations simultaneously, improving with every interaction
Analyze
Instantly assess debtor profile, payment history, and behavioral patterns
Personalize
Tailor approach based on cultural context and individual circumstances
Negotiate
AI-powered negotiation adapts in real-time to maximize recovery
Commit
Secure payment commitments with intelligent follow-up scheduling
Learn
Continuously improve strategies based on outcome analysis
See Kleva AI in action
Watch how our AI handles real collection calls in Spanish and Portuguese
Book a 15-minute intro callYour ROI with Kleva
See how Kleva transforms collection economics for financial institutions
Current State
With Kleva
Complete, fully configurable AI collection system
Kleva is the only complete AI collection system for Latin American financial institutions—empowering collection teams to customize, test, and continuously improve performance through a no-code experience anyone can manage.
Improve recovery with AI-powered insights
Monitor, analyze, and optimize Kleva's performance with complete visibility across your entire collection operation. Spot patterns, predict defaults, and improve recovery rates with AI-powered recommendations.
Portfolio Analytics
NEWReal-time dashboards showing recovery rates by segment
Conversation Insights
NEWAnalyze successful patterns across millions of calls
Performance Tracking
Track KPIs with customizable metrics and alerts
Build custom AI strategies without code
Design and modify collection strategies in minutes, not months. Our no-code platform lets your team create sophisticated AI workflows tailored to your policies and regulations.
Workflow Builder
Drag-and-drop interface for creating collection flows
Script Customization
Customize AI responses for different scenarios
Compliance Rules
Built-in regulatory compliance for each country
Test and optimize before going live
Run simulations, A/B tests, and pilot programs to ensure perfect performance. Compare AI strategies against historical data to predict outcomes before deployment.
Simulation Engine
NEWTest strategies on historical data before deployment
A/B Testing
Compare different approaches to find what works best
Pilot Programs
Start small with controlled tests on select portfolios
Deploy instantly, scale infinitely
Go live in minutes with zero downtime. Scale from hundreds to millions of calls instantly. Full integration with your existing systems and real-time monitoring from day one.
Instant Deployment
Deploy new strategies with one click
Infinite Scale
Handle 10 to 10,000,000 calls without infrastructure changes
System Integration
Seamless integration with any CRM or dialer
Questions? We have answers
Everything you need to know about implementing Kleva
Frequently asked questions
How quickly can we see ROI?
Most clients see 70% cost reduction within 30 days. Our AI agents start making calls immediately after the 3-week implementation, processing thousands of accounts daily at a fraction of human agent costs.
What makes Kleva different?
We're built specifically for LATAM. Native Spanish and Portuguese understanding, full compliance with local regulations, and AI trained on millions of actual Latin American collection calls. We don't translate - we understand.
How does pricing work?
Simple per-minute pricing with volume discounts. No setup fees, no minimums. Most clients save 70% compared to human agents. We'll calculate your exact ROI during the intro call.
Is it really compliant?
100% compliant in Mexico, Brazil, Colombia, Guatemala, Ecuador, and Peru. Our AI automatically adapts to each country's regulations and records all interactions for audit purposes.
What about integration?
We integrate with all major banking systems and CRMs. If you have an API, we can connect. Implementation takes 2-3 weeks including training and compliance setup.
Can the AI handle different types of debt?
Yes. Kleva handles credit cards, personal loans, auto loans, mortgages, and commercial debt. The AI adapts its approach based on debt type, amount, and age - from early-stage (1-30 days) to late-stage collections (180+ days).
What languages and dialects does Kleva support?
Full native support for Spanish (Mexican, Colombian, Chilean, Argentinian, and 20+ other variants) and Portuguese (Brazilian and European). The AI understands regional slang, cultural nuances, and local expressions.
How do you train the AI?
Kleva is trained on over 900,000 minutes of real collection calls monthly. The AI learns from every interaction, continuously improving negotiation strategies and payment recovery rates. Your data stays private and is never shared.
What happens if a debtor wants to speak to a human?
Seamless handoff to your human agents when needed. The AI provides complete context and call history, so your agents can pick up exactly where the AI left off. Most debtors actually prefer AI - it's more patient and less judgmental.
Can we customize the AI's approach?
Absolutely. Set your tone (friendly to firm), negotiation parameters, payment plan options, and escalation rules. The AI follows your exact playbook while optimizing for best outcomes within your guidelines.
What kind of reporting do you provide?
Real-time dashboards showing call volume, recovery rates, promise-to-pay rates, and payment completion. Detailed analytics by portfolio, agent performance comparison, and compliance reports. All exportable for your internal reporting.
How secure is our data?
Bank-grade security with SOC 2 Type II certification. All data encrypted at rest and in transit. Hosted on AWS with full redundancy. We meet all regulatory requirements for financial data handling in LATAM.
What's the implementation process?
Week 1: Data integration and system setup. Week 2: AI training on your specific portfolios and policies. Week 3: Testing and compliance verification. Then you're live. We handle everything - you just provide access and requirements.
Do you offer a pilot program?
Yes. Start with 100-1000 accounts to prove ROI. Most pilots convert to full deployment within 30 days after seeing 25-40% improvement in recovery rates. No long-term commitment required for pilots.
How do you handle payment processing?
Kleva integrates with your existing payment systems. The AI can take payments directly via phone, send payment links, or schedule future payments. All transactions process through your current payment gateway.
Have more questions?
hello@kleva.coBook your 15-minute intro call
See a live demo and get a custom ROI calculation for your institution